Shipping Policy
Shipping Methods
Shipping options may include standard shipping and express shipping. The availability of shipping methods may vary depending on your location and the items in your order.
Processing Time
Orders are typically processed within 1-3 business days from the date of purchase. Please note that processing time may vary during peak seasons or promotional periods.
Shipping Costs
We offer standard free shipping on all items. If express shipping is avialable, shipping costs are calculated based on the weight of your order and your location. You can view the shipping costs at checkout before completing your purchase.
Delivery Time
Our items are printed-on-demand through a third party company and as such, delivery times are based on their timings. Delivery times vary depending on the shipping method selected and your location. Standard shipping usually takes 3-5 business days within the UK, while express shipping may deliver within 1-2 business days. Please note that delivery times are estimates and not guaranteed, especially during busy periods or unforeseen circumstances such as weather delays or public holidays.
Tracking Orders
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online. Please allow some time for the tracking information to update after your order has been dispatched.
International Shipping
At this time, we only offer shipping within the UK. We do not ship internationally. We apologize for any inconvenience this may cause.
Damaged or Lost Shipments
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a satisfactory resolution.
Returns and Exchanges
For information on our returns and exchange policy, please refer to our Returns Policy page on our website.
Contact Information
If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us. You can reach our customer service team via email at info@j-tees.co.uk
Note: This shipping policy is subject to change without prior notice. Please check our website for the most up-to-date information regarding shipping and delivery.